Export or Delete Your ShareCut Data, Any Time

A link shortener sits on a surprising amount of your data: the destinations you point to, the pages you built, who scanned what and from where. Most tools let you create all of that in seconds and then make you email support to get any of it back.

This update is about the other direction. Everything you put into ShareCut you can now take out, delete, or change your mind about — from your own dashboard, without asking anyone.

Export everything you have, as one JSON file

In your profile, under Account & consents, there is now an Export my data button. One click and you get a single JSON file containing your account record, every short link, TreeLink and menu you created, their click statistics, your custom domains, and the metadata of the images you uploaded.

It is a real portability export (GDPR Article 20), not a screenshot of your dashboard: it is machine-readable, so you can diff it, archive it, or feed it into something else.

Three things are deliberately not in the file, and it is worth saying why:

• Recovery tokens for anonymous links. These are secrets that let anyone holding them claim a link. Putting them in a file that travels through your downloads folder and your inbox would be a downgrade in security, not a feature.
• Your encrypted AI key. Same reasoning — an export is not the right place for a credential.
• The raw image bytes. Images are referenced, not inlined. Base64 blobs would blow past the response size limit and turn a useful file into one that fails to generate at all.

Your API key appears as its prefix only. We never stored the full key in a readable form in the first place, so there is nothing to hand back.

Delete a single link — properly

Every link now has a danger zone in the Overview tab of the Link Studio, behind a two-step confirmation. What matters is what happens on the server when you use it.

Deleting a link client-side would leave two kinds of debris behind. If the link was served on one of your custom domains, the alias would stay attached to a page that no longer exists. And any images you uploaded for that page would sit in the database forever, orphaned and invisible.

So the deletion runs in order: detach the custom domain alias first, then remove the images that belonged to the link, then delete the link itself. One clean operation instead of three things you would have had to remember.

Deletion is immediate and final: the short code stops resolving right away, which means any printed QR code pointing at it stops working too. If the code is on a menu, a poster or a business card, repoint the link instead of deleting it.

Delete your account — including the subscription

Account deletion lives in the same panel and asks you to type DELETE, because it erases your account, every link and page you created, their statistics, your uploaded images, API keys and custom domains.

The order matters here too, and it is deliberately unusual. The PayPal subscription is cancelled first. If the cancellation fails for any reason, the whole deletion is aborted and nothing is touched. Leaving someone with a recurring charge on an account they can no longer log into would be the worst possible outcome of a delete button, so we made it impossible.

The authentication record is removed last, after all the data. An orphaned login is a nuisance; orphaned data is a problem.

Consent you can actually give — and take back

Until now, accepting the Terms only happened during checkout. That looked fine until you noticed the obvious hole: anyone who never bought anything had no acceptance on record and, more importantly, no way to give one. That is now fixed in three places:

• At signup. An explicit checkbox, never pre-ticked, that gates the create-account button. Ticking it records the acceptance immediately, with the version you saw.
• In your profile. The Terms card shows which version you accepted and when, with a link to that exact archived version — not the current one. If you have no acceptance on record, or if the Terms changed since, you can accept right there.
• Wherever you are. If your account is missing an acceptance, a bar at the top of the app tells you and lets you accept in one click, instead of ambushing you at checkout.

The newsletter is a separate switch, as it should be: a toggle in your profile that works on its own, independent of any purchase, and syncs immediately when you turn it off.

Versioned Terms, and who you are dealing with

Every version of our Terms & Conditions is kept as an immutable snapshot. When we change them, we publish a new version rather than editing the old one — so the text you agreed to on the day you agreed to it remains readable forever, and your acceptance record links straight to it.

The current version also does something small but overdue: it names the person behind ShareCut, with a real postal address, instead of the vague "an individual based in Italy" that was there before. If you are going to hand someone your links and your card details, you are entitled to know who they are.

One consumer-law detail worth spelling out, because it is easy to gloss over: when you subscribe, you ask for the service to start immediately, and that waives the 14-day right of withdrawal under Article 16(m) of the EU Consumer Rights Directive. That confirmation is asked once per purchase — not silently reused from a box you ticked months ago — and it is emailed to you as a durable record, because a web page is not one.

Where to find all of it

• Export, account deletion, consents, newsletter: your profile → Account & consents.
• Link deletion: Link Studio → Overview → danger zone.
• Legal: Terms & Conditions and Privacy Policy.

None of this is a paid feature and none of it ever will be. Exporting your data and closing your account are not perks — they are the baseline anyone should expect from a tool they trust with their links.

If you are new here, start free: create a short link, a dynamic QR code, a TreeLink or a digital menu, and take a look at the plans when you need custom domains, analytics or the API.