Terms & Conditions

ShareCut (sharecut.site) is operated by Luca Ricciardi Serafino de Conciliis, an individual based in Italy (“we”, “us”, “our”).

Registered address: Via Fratelli Cervi, 81031 Aversa (CE), Italy.
Email: [email protected]

By accessing or using ShareCut, you agree to these Terms & Conditions. If you do not agree, do not use the Service. You also agree to our Privacy Policy, which explains how we process personal data under the GDPR.

You must be legally capable of entering a contract (generally 18+). If you use ShareCut on behalf of an entity, you represent that you have authority to bind that entity to these Terms.

ShareCut lets users create short links (with QR), “TreeLinks” pages (link-in-bio), and simple digital menus, and manage this content through a dashboard. On the paid restaurant plans a menu can also carry an AI assistant for guests (see Section 8). We may update, change, or discontinue features at any time. The Service is provided “as is” and “as available”.

ShareCut is operated by an individual (not a company) and is under active development. Features, plans, and availability may change, and parts of the Service may be experimental. This does not affect your mandatory consumer rights described below.

• You may create an account to manage your content.
• You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.
• Notify us promptly at [email protected] of any unauthorized use.

You may create and/or upload content (e.g., links, images, texts, menus) (“User Content”). You retain ownership of your User Content. By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, and technically modify your User Content solely to operate and improve the Service.

You are solely responsible for your User Content and for ensuring it complies with applicable laws and third-party rights (including intellectual property, privacy, consumer, and advertising rules). We do not monitor all content and are not responsible or liable for it. We may (but are not obliged to) remove or disable access to any content we reasonably believe violates these Terms or the law.

Report unlawful or infringing content to [email protected].

You agree not to use the Service to:

• Upload or link to illegal, infringing, deceptive, or harmful content.
• Violate intellectual property or privacy rights, or post others’ personal data without a lawful basis.
• Distribute malware, attempt to gain unauthorized access, or disrupt the Service.
• Engage in spam or abusive conduct.

• We offer paid subscription plans (no free trial). Plan details and prices are shown on sharecut.site/p/buy.
• Payments and billing are handled by PayPal; we do not store your full payment details.
• Subscriptions renew automatically each billing period until cancelled from your PayPal account.
• You can cancel anytime; access to paid features continues until the end of the paid period. If you cancel, partial-period refunds are not provided, except where mandatory law requires otherwise.
• If we discontinue the Service or your plan, we will refund the unused, already-paid portion of your current billing period on a pro-rata basis.
• We may update subscription prices from time to time. Any change will take effect from your next billing period, and we will provide reasonable notice before the new price applies; you may cancel before it takes effect.

EU right of withdrawal: our subscriptions are digital services that begin immediately. At checkout you explicitly (i) request that performance begin immediately and (ii) acknowledge that you therefore lose your 14-day right of withdrawal once the subscription becomes active, in accordance with Article 16(m) of Directive 2011/83/EU. We record this consent. Mandatory consumer rights that cannot be waived are unaffected.

What it is. On the Restaurant and Business plans a digital menu can carry Restaurant Buddy, an assistant that suggests dishes and drinks taken from that restaurant’s own published menu. It is an AI system within the meaning of Regulation (EU) 2024/1689 (the AI Act), and guests are told so in the interface before they interact with it, as Article 50(1) requires. ShareCut is the provider of that system; the restaurant that switches it on is its deployer.

What is sent to an AI model, and what is not. The selection engine is deterministic: tapping the suggested options calls no AI model at all. A model is used in three cases only — (a) once per version of a menu, to read that menu and derive the vocabulary the assistant works with; (b) when a guest types a sentence in their own words, to turn that sentence into structured preferences; (c) on the Business plan, to write a short introduction to a recommendation. The sentence a guest types is sent to the AI provider for that single purpose and is not stored by us: only the structured preferences derived from it are saved with the session, together with the menu it refers to.

Which provider. By default the model runs on ShareCut’s own account with Google (Gemini) and is included in the price of the plan, within the monthly request limits stated on our pricing page; beyond those limits the assistant keeps working on the deterministic engine rather than failing. A restaurant may instead connect its own provider account (“bring your own key”): in that case the requests are billed by that provider under the restaurant’s own contract with it, our monthly limit does not apply, and the key is stored encrypted.

Suggestions are suggestions. The assistant only names items that exist in the published menu and reads prices from that menu, but it does not take orders, it is not professional advice of any kind, and it must not be relied on for allergies or intolerances — guests are told in the interface to confirm ingredients with the restaurant’s staff. Automated suggestions can still be wrong or incomplete.

If you are the restaurant. You are responsible for the accuracy and lawfulness of your menu, including allergen and food information, and for the settings you choose. Do not enter personal data of your guests into a menu or into the assistant’s settings. Note that substantially modifying the assistant, or putting it on the market under your own name as your own system, may make you its provider under the AI Act, with the obligations that follow.

Availability. AI features depend on third-party providers and may be limited, reduced to the deterministic engine, or temporarily unavailable. That does not affect your menu, your links or your QR codes, which keep working.

We process personal data as a data controller in accordance with the GDPR and our Privacy Policy. It explains what data we collect, legal bases, retention, your rights (access, rectification, erasure, restriction, portability, objection), and how to exercise them. We apply appropriate technical and organizational measures but cannot guarantee absolute security.

This also concerns people who are not our users: someone who opens a short link, a TreeLink page or a menu, and a guest who uses the menu assistant. We do not ask them to create an account, and the sentence a guest types into the assistant is not stored by us — see Section 8 and the Privacy Policy for what is kept.

The Service, software, and design are our or our licensors’ intellectual property. Except for the limited license in Section 5 (User Content), you receive no rights to our IP. Do not copy, reverse engineer, or create derivative works except as allowed by law.

We may modify, suspend, or discontinue the Service or plans at any time. We will give reasonable notice of material changes where feasible. If we permanently discontinue a paid plan, we will refund the unused, already-paid portion of your current billing period on a pro-rata basis (see Section 7). We are not liable for outages, data loss, or delay outside our reasonable control. Keep backups of your important content.

To the fullest extent permitted by law, the Service is provided “as is” without warranties of any kind (express or implied), including fitness for a particular purpose and non-infringement. Your use is at your own risk.

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, nor for loss of profits, revenues, data, or goodwill, arising from or related to your use of the Service. Our total aggregate liability for any claim shall not exceed the amounts you paid to us in the 12 months preceding the claim (if any). Consumer statutory rights are not affected.

You agree to defend, indemnify, and hold us harmless from any claims, damages, liabilities, and expenses arising out of your User Content, your use of the Service, or your violation of these Terms or applicable law.

These Terms are governed by the laws of Italy, without regard to conflict-of-laws rules. If you are a consumer resident in the EU/EEA, you may benefit from mandatory protections of your local law. The competent courts in Italy will have jurisdiction, without prejudice to any right you may have to bring proceedings in your place of residence as a consumer.

The EU Online Dispute Resolution platform is available at https://ec.europa.eu/consumers/odr.

We may update these Terms from time to time. We will post the updated version with a new effective date. Continued use of the Service after changes means you accept the updated Terms.

For any questions about these Terms, or to exercise your consumer rights, contact us at [email protected] or in writing at Luca Ricciardi Serafino de Conciliis, Via Fratelli Cervi, 81031 Aversa (CE), Italy. We reply to the email address associated with your account.